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M D.on Apr 30, 2025

Your product is junk! And us Overpriced for the extremely LOW QUALITY! The item is probably worth about ($2.00) two dollars! REMOVE ME FROM YOUR LIST!

Date of experience: May 1, 2025

latoshia X.on Dec 10, 2023

Fast customer service, fast shipping but more importantly quality merchandise!

Date of experience: December 11, 2023

Monique L.on Oct 4, 2023

I am in love with this jacket! It's everything I wanted it to be and more! I can't wait to wear it!

Date of experience: October 4, 2023

Daniel W.on Jul 27, 2022

Everything was very operative! Managers are quite competent, they told me everything, told me everything!

Date of experience: July 27, 2022

Erick P.on Jul 21, 2022

Excellent online store, quality, description, prices, at the highest level, I buy more than the first time, fast shipping, anyone who has doubts, I recommend everyone!

Date of experience: July 21, 2022

D. V.on Jun 4, 2022

Quick service, quality product! I needed it by a certain date and it got to me in that time.

Date of experience: June 4, 2022

Ruth A.on Jun 2, 2022

Ich wünschte, es gäbe mehr Läden wie diesen! Mindestpreis, prompte Rückmeldung, schnelle Lieferung, was braucht man mehr!

Date of experience: June 2, 2022

TEDDI D.on Jun 2, 2022

Style and color is as pictured. I couldn't determine what would fit me from the size chart so I ordered two sizes up. I'm glad I did. The jacket has some room for a bulky sweater and doesn't fit too big. Love it!

Date of experience: June 2, 2022

Sherine K.on Jul 14, 2020

Shipping was delivered fast and I love my shoes it fits

Date of experience: July 14, 2020

chanta F.on Jun 8, 2020

I received my order really fast. The customer service was right on point and they respond super fast. Thank you so much y'all made my day cause now my dress will kill it in Jamaica next month.

Date of experience: June 8, 2020

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Política de reembolso

**Revised 07-29-2025**

Returns/Refunds

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. Requests received within 3 business days after a delivery will qualify for a refund via original payment method or store credit (with $5 added :-) ). If the request is received 4-7 days after delivery, a refund will be processed via STORE CREDIT ONLY!

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate (bathing suits, underwear) or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To request a refund or exchange, contact us at customerservice@shopretailexpo.com within 7 days with title message "Refund Request".

The request must include the order number and reason for return. Due to our use of multiple vendors, the return location varies. Depending on the item, a return label will be provided or the buyer will return on their own If items are damaged during shipping we are not at fault. 

Refunds and exchanges will be issued, less original and return shipping costs (if label was provided by us); once we receive the item(s) back, and only if the item(s) is/are in good condition; the returned item must be received by us within 7 days of request. Refunds will be issued within 7 business days of product receipt.

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